The Swing Set Company

Effective date: 01 January

Welcome to The Swing Set Company. These Terms of Service ("Terms") govern your use of our website and your purchase of our products. By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

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1. Eligibility

You must be at least 18 years old and able to enter into a binding contract to place an order. By ordering, you confirm that you meet these requirements and that the information you provide is accurate.

2. Products and pricing

We do our best to describe and display our products accurately, but we do not guarantee that colors, images, dimensions, or other details are error-free. Prices are listed in USD and may change at any time. We reserve the right to correct pricing errors and to cancel orders affected by them.

3. Orders and acceptance

Your order is an offer to buy. We may accept or decline any order, and we may limit or cancel quantities. A confirmation email acknowledges receipt of your order but does not guarantee acceptance. We may cancel an order due to product availability, suspected fraud, or errors in pricing or product information, and will refund any payment taken.

4. Shipping and delivery

We offer free shipping to addresses in the United States and the United Kingdom, with delivery typically within 2 days of dispatch. Delivery times are estimates and may be affected by carrier delays or events outside our control. Risk of loss passes to you on delivery.

5. Returns and refunds

Returns, refunds, and cancellations are governed by our Refund & Returns Policy, which forms part of these Terms. Please review it before ordering.

6. Assembly, use, and safety

Our products require proper assembly and safe use. By purchasing, you acknowledge and agree that:

• You are responsible for assembling the product fully and correctly according to the included instructions, or having it assembled by a qualified professional.
• The product must be installed on suitable ground, anchored as directed, and used only as intended.
• Children must be supervised by an adult while using the equipment.
• You are responsible for ongoing inspection and maintenance to keep the product safe.
• We are not responsible for injury, damage, or loss resulting from improper assembly, installation, maintenance, supervision, or use.

Because you sell children's play equipment, have this section reviewed carefully by a legal professional. Strong, clear safety and assumption-of-risk language is important and must comply with the laws where you sell.

7. Warranty

We offer the warranty described in your product documentation, if any. Except for that warranty and any rights you have under applicable law, our products are provided "as is." This does not affect the statutory rights of consumers, including UK and EU consumers.

Insert your specific warranty terms (length, coverage, exclusions) or link to a separate warranty page.

8. Disclaimer of warranties

To the fullest extent permitted by law, and except as expressly stated, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.

9. Limitation of liability

To the fullest extent permitted by law, The Swing Set Company will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits or data, arising from your use of our site or products. Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by our negligence.

10. Intellectual property

All content on our site — including text, logos, images, and designs — is owned by us or our licensors and is protected by intellectual property laws. You may not copy, reproduce, or use it without our written permission.

11. Accounts and acceptable use

If you create an account, you are responsible for keeping your login details secure and for activity under your account. You agree not to misuse the site, attempt to disrupt it, or use it for any unlawful purpose.

12. Privacy

Your use of our site is also governed by our Privacy Policy, which explains how we handle your personal information.

13. Governing law and disputes

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules. Any disputes will be handled in the courts of England and Wales. Consumers in the UK and EU retain the protections and venue options provided by their local law.

14. Changes to these Terms

We may update these Terms from time to time. The current version will always be posted here with its effective date. Continued use of the site after changes means you accept the updated Terms.

15. Contact us

Questions about these Terms? Reach us at:

• Email: support@theswingsetcompany.com
• Phone: (888) 525-1185
• Mailing address: 8 High Path, Midhurst, England GU29 9BD, United Kingdom